If this solution does not take effect, try other solutions. In order to fix the error of Google Backup and Sync not working, you can also choose to restart the Google Drive Backup and Sync. Click the Backup and Sync icon from the System Tray.Then click the three-dot menu to continue.Fixed an issue where files deleted in the source were not deleted in the destination in active mirror sync jobs from a OneDrive cloud storage space. Fixed an issue where a one-way sync job to a remote rsync server on a QuTS hero NAS would fail if the setting "Remove additional files in destination folder" was selected, and the source did not have a folder but the destination did. Fixed an issue where a "Cannot upload to the cloud service" error would appear when running a backup or sync job to Amazon S3 if the destination bucket name contained a period (.). Added support for new regions on Oracle Cloud (Marseille, France Jerusalem, Israel Milan, Italy Singapore, Singapore and Abu Dhabi, UAE). Added an explanation to the advanced setting "Remove additional files in destination folder" that system files are never deleted if the destination is a QNAP NAS. Users can now find the selection control only in the More menu of each job in the left panel job list. To prevent user confusion, on the "Backup & Restore" and "Sync" screens we removed a duplicate UI selection control in the upper-right More menu for cloning a job. Fixed an issue where creating a WebDAV storage space would sometimes fail. ![]() Resolved an issue where restore jobs from an external device would sometimes fail. Fixed an issue where sync jobs to Amazon S3 Glacier would sometimes fail. Fixed an issue where backup and sync jobs to cloud drives would sometimes fail. Resolved an issue where automatic backups to an unlocked encrypted external device would sometimes fail. Fixed an issue where two-way real-time sync jobs to BOX would sometimes fail. Removed the character length limit for specifying the server address when creating an S3 compatible storage space. The setting "Use QuDedup" is no longer enabled by default when creating a backup job. QNAP does not recommend using QuDedup for multimedia files, encrypted files, or compressed files. Although QuDedup can reduce the backup sizes of these files, the backup job will require more time to complete. When creating a cloud storage space and selecting "Use a proxy server", if system proxy server settings are already enabled on the NAS, HBS 3 now automatically selects these settings by default. Users can now reset the RTRR server when it stops responding. ![]() Improved the error message for when a job using the FTP protocol fails. Added a setting for multi-process support for sync jobs to cloud storage spaces. You can enable this setting in the job creation or editing window under Rules > Policies. Recommended for sync jobs where the transfer speed is at least 1 Gbps.
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